J.W. Marriott Las Vegas Resort And Spa

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User Reviews for J.W. Marriott Las Vegas Resort And Spa, Las Vegas

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May 23, 2010 by Tricia from Louisville
Overall Rating: 3
Cleanliness:[1] • Staff:[4] • Location:[10]

• The Valet. The nice man that made our breakfast in the morning. Billie and Shana.
• No longer our favorite place to say in Vegas.

“Have stayed here before with our family and friends, and are frequent guests at Marriott's across the country. Disappointed with the decline in quality and service. We had 2 rooms and stayed for 4 nights. Unfriendly check-in. Old food left in fridge from previous guests. The lovely pool has now become a public pool for the locals. Bad service at the pool and garbage that piles up during the day. Treated disrespectfully by pool staff as a legal guest. Harassed by locals to give them our arm bands for pool access. Unqualified staff at spa. Accused of not purchasing a service correctly.”

1 of 1 people found this review helpful.

Jan 4, 2009 by Jill from Cedar City,UT
Overall Rating: 7

• I liked the decorations and the bedding.
• The staff was slow to help, the check in line was very long 15 min. The hotel lay out is confusing.

“This is an okay place to stay. I have stayed at Ritz Lake Las Vegas and Lowes and they are both better then the RW. The rooms are nice but ours was not as clean as it should have been (hair laying around the bathroom is disgusting).”

Sep 18, 2008 by Tom
Overall Rating: 9

• Very nicely kept grounds. Ducks are a nice touch. Very friendly staff.
• Room service charges pretty steep. Airport transportation costs.

“My wife and I went on a 3 day vacation. We are tired by the strip so we chose this resort which was lovely. Their shuttle to/from the strip was convenient as we attended a couple of shows. Our rental car was the most economical transportation from the airport. The drive each way is about 18 miles. Already planning to stay there next time. I'd recommend it highly.”

Aug 28, 2008 by Maryanne from Henderson, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful, clean, romantic and also family friendly.
• Having to leave!

“Loved this hotel and would definitively return again.”

0 of 1 people found this review helpful.

Aug 25, 2008 by Christie from Los Angeles, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[7]

• Courteous service.
• Some aspects of the room were outdated (e.g. TV).

“This hotel is nice - the restrooms are lovely with a two person Jacuzzi tub. Their 24 hour cafe had decent food. The pina coladas they served in the casino were very tasty - probably the best gambling drink I've had in a casino in quite a while. My biggest critique is that the TV in the room was pretty outdated, and they should have actual refrigerators instead of coolers.”

Aug 24, 2008 by Jane from Appleton, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Every detail attended to.
• No refrigerator in room.

“Beautiful grounds, fabulous pool, great staff and food. They really know how to make your stay a memorable one.”

Aug 14, 2008 by Fred from El Monte, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[6]

• Everything at your fingertips.
• Pricey room service.

“This was a lavish treat and a great time was had by my whole family. If you drive to Vegas, I'd recommend this place to anyone, even with small kids. You're away from the strip enough to really feel like you are getting away, but if you feel like doing anything you would in a strip hotel you can do it here. Sports book, all casino games, slots, 5* restaurants, buffet, 24 hrs diner (thanks for the shrimp cocktail). Great place.”

May 12, 2008 by Eris from Henderson, NV
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Atmosphere and grounds.
• Food quality at Ceres restaurant.

“Overall experience was amazing. Hotel is beautifully appointed with much attention to detail. Staff is knowledgeable and very friendly. Rooms are very nice.”

Apr 3, 2008 by Brian from Fort Worth, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[2]

• The rooms were large, and the large bathtub was definitely a hit with my fiancee.
• The site was under construction and customer service was both unfriendly and did not help in the slightest.

“The hotel was beautiful.”

Mar 30, 2008 by David from Asheville, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Everything was great.
• Nothing I can think of.

“Great place to stay in Vegas if you do not want to be on the strip. Recommended for anyone, great for golfers and families.”

Mar 26, 2008 by Dave from New Brighton, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[7]

• Excellent room.
• Front desk would not cash a $100.00 personal check.

“One of the nicest hotels I've ever stayed at. Nice room, Great bathroom, the grounds were beautiful and well maintained; the pool was very big and clean. Rampart casino which is connected is quiet, not smoky and (compared to the strip) has low limits with favorable rules/odds.”

Mar 5, 2008 by Ben from Clovis, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Amazing rooms, free valet parking, spa tub rocks.
• Cool radio features but not free.

“Perfect place to relax and spend some alone time with your wife. Golf courses all around good restaurants and only 10 minutes from the strip.”

Feb 23, 2008 by Dennis
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Superb Spa, very nice employees.
• None.

“The best Spa I have ever been to. The employees were wonderful. The outside of the resort looks like an oasis. Just gorgeous.”

Dec 5, 2007 by Bob from San Francisco, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Not a thing, what a dump.
• IT was a dump.

“Avoid at all costs, this hotel is a tragic dump.”

Oct 8, 2007 by Steve from Coronado, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[5]

• Large rooms and lovely grounds.
• Too much smoke in casino should be non smoking to be consistent with Marriott.

“Nice area close to red rock canyon. Good alternative for those that want to be away from the strip but a little out of the way for those that are planning to spend a lot of time going to shows and strip restaurants. Although this Marriott hotel is non-smoking the casino does allow smoking and is not as well vented as some of the larger casinos.”

Oct 3, 2007 by Jim from Laguna Niguel, CA
Overall Rating: 7
Cleanliness:[1] • Staff:[6] • Location:[10]

• Beautiful, convenient to where we needed to be.
• Staff did not inform us when someones baby crapped in the swimming pool.

“While this is a beautiful resort & have stayed before, we were disappointed when the pool had been closed because another guest brought a baby into the pool without a swim diaper. Then of course, the baby defecated in the pool causing the resort to close the pool for 24 hours. That would be acceptable had the staff properly warned other guests and posted signs not to enter the pool. My young children waded into the pool, as did I, and were not stopped or told about the pool closure until after we had entered the water. It's quite disgusting, not to mention dangerous. They need to implement better procedures to protect other guests when some people allow their child to poop in the pool. Also the pillows in the rooms were lumpy.”

1 of 1 people found this review helpful.

Sep 19, 2007 by Doug from Memphis, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Large room, comfortable bed and furnishings.
• Parking is somewhat inconvenient, although valet is available.

“The hotel is a resort property in a nice suburb of Las Vegas. Guests get priority and outstanding rates at the TPC Canyons golf course which is adjacent to the property (and one of the best courses in Las Vegas). While parking is not convenient (especially to the Palms Tower), valet parking is available free of charge. The property is well-maintained and attractive, with large pool, spa and exercise facilities. I would stay here again -- if solely to gain cheap rate at TPC golf course, although if you are coming to Las Vegas for the experience of the Strip, this would not be the place to stay, as it is pretty far removed from the Strip.”

Sep 13, 2007 by Bill from Surprise, AZ
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[10]

• Relaxing but uncomfortable.
• Bed was hard, pillows bad.

“Hotel was comfortable everywhere I went, except to sleep. Bed was hard, over sized and regular sized pillows were awkward and uncomfortable. If all I wanted to do was go to bed and sleep I would have checked out the first night.”

Aug 14, 2007 by Lynne from Reno, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• Large elegant room.
• Would have liked to have been closer to live strip

“This is a lovely upscale hotel, I can't complain about anything. The bed was sumptuous, the bathroom very elegant.”

Jul 13, 2007 by J from Fontana, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms are great and the staff is always friendly and courteous.
• Could do without the $10 charge for internet service.

“This is the best kept secret in Las Vegas. I nearly always stay at the JW when I'm in Vegas. It is my wife's favorite hotel since it is the only resort property in Summer lint. The property is away from the strip and downtown and you don't have to enter through the casino to get to your room. Very family friendly.”

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Amenities at J.W. Marriott Las Vegas Resort And Spa, Las Vegas

24 Hour Room Service AM/FM Alarm Clock ATM/Cash Machine Air Conditioned Barber Shop Barber/Beauty Shop Boutiques Car Rental Desk Casino Childrens activities Coffee Maker in Room Concierge Desk Connecting Rooms Cribs Available Currency Exchange Drugstore Elevators Exercise Gym Express Checkout Fitness Center or Spa Florist Free Newspaper Free Parking Golf Guest Laundromat Hairdryers Available Handicapped Rooms/Facilities Horseback Riding In Room Movies Iron

Jacuzzi Kitchenette Lounge Maid Service Meeting/Banquet Facilities News Stand Outdoor Parking Outdoor Pool Parking Phone with data port Phone with speaker Pool Radio Restaurant Rollaway Beds Room Service Safe Safe Deposit Box Sauna Secretarial Service TV TV Remote Control Telephone Television with Cable Temperature Control Tennis Valet Parking Video Checkout Wake-up Service Water Skiing

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